ZUZANNDESIGN PRIVACY POLICY

Last updated: May 13, 2025

This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use this website or engage with our services. We are committed to safeguarding your privacy in accordance with the General Data Protection Regulation (GDPR), the Spanish Organic Law 3/2018 (LOPDGDD), the Law on Information Society Services and Electronic Commerce (LSSI-CE), and relevant U.S. laws including the California Consumer Privacy Act (CCPA), where applicable.

1. Identity of the Data Controller

  • Owner: ZuzannDESIGN

  • Registered Address: Calle de Fernán González, 40, 09003 Burgos, Castile and León, Spain

  • Email: hello@zuzanndesign.com

  • Website: https://www.zuzanndesign.com

  • NIF/NIE: Y7838096D

2. What Personal Data We Collect

We may collect the following personal data when you use the website, fill in forms, or contact us:

  • Full name

  • Email address

  • Phone number (if provided)

  • IP address and browser/device information

  • Any other data voluntarily provided via contact forms or emails

We do not collect or process special categories of personal data (e.g., health, race, religion).

3. Purpose of Processing

We process your data for the following purposes:

  • To respond to inquiries or contact requests

  • To provide services or send quotes and proposals

  • To manage client relationships and communications

  • To fulfill legal obligations

  • To improve our website and user experience (analytics, cookies)

  • For legitimate business interests or with your consent

4. Legal Basis for Processing (GDPR Compliance)

Your data is processed based on:

  • Your explicit consent (Art. 6.1.a GDPR)

  • The performance of a contract or pre-contractual measures (Art. 6.1.b GDPR)

  • Legal obligations (Art. 6.1.c GDPR)

  • Our legitimate interest (Art. 6.1.f GDPR), such as improving services and marketing where appropriate

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purpose it was collected for, and to comply with legal, accounting, or reporting requirements.

  • Inquiries and contact form data: up to 12 months

  • Client-related data: up to 6 years, as required by tax or business regulations

6. Data Sharing and Transfers

We do not sell your data.

Data may be shared with third-party service providers who support the operation of this website (e.g., web hosting, email platforms, analytics tools), always under Data Processing Agreements ensuring GDPR compliance.

If any processing involves a transfer of data outside the European Economic Area (e.g., to the U.S.), we ensure adequate safeguards such as Standard Contractual Clauses or providers certified under recognized data protection frameworks.

7. Your Rights (EU Users)

Under the GDPR, you have the right to:

  • Access your data

  • Rectify inaccurate or incomplete data

  • Request erasure (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

To exercise your rights, contact us at: hello@zuzanndesign.com.

If you believe your data is being mishandled, you can file a complaint with the Spanish Data Protection Authority (AEPD): https://www.aepd.es.

8. Rights for California (U.S.) Residents

If you are a California resident, under the CCPA, you have the right to:

  • Know what personal data we collect, use, and disclose

  • Request deletion of your personal information

  • Opt-out of the sale of personal information (we do not sell your data)

  • Non-discrimination for exercising your rights

To exercise your CCPA rights, email: hello@zuzanndesign.com
You may designate an authorized agent to act on your behalf.

9. Cookies and Tracking

We use cookies and similar tracking technologies to improve site functionality, analyze traffic, and personalize your experience.

  • Essential cookies: for basic site operation

  • Analytics cookies: help us understand how users interact (e.g., via Google Analytics)

  • Marketing cookies: only if you consent

You can manage cookies in your browser settings or via our Cookie Policy.

10. Security Measures

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.

These include encryption protocols, secure servers, access controls, and regular monitoring.

11. Changes to This Policy

This policy may be updated from time to time to reflect changes in legislation or our practices. The latest version will always be available on this website with the effective date clearly stated.

12. Contact Us

If you have any questions about this Privacy Policy, the way your personal data is handled, or wish to exercise your legal rights, you may contact us directly by email at hello@zuzanndesign.com.

Depending on the nature of your request, we may need to verify your identity before proceeding.